Keeping your customers happy is super important, but with online businesses and websites it can be hard. Unlike in a store you can’t ask them if they’ve found everything they are looking for or if they need any help. Or can you?
There are now plenty of tools that can be integrated into your website so you can answer your customers’ questions in real time. You can also ask for feedback, add a support forum, and provide snazzy FAQs.
Most of these tools are cloud based so you don’t need a big outlay for expensive software. Instead you’ll have a monthly subscription charge. Some even off free trials or in some cases a free version of the product is available.
[wpv-view name="Customer Support"]
photo by: seanbjack